In-App Support

How can we help you?

Thank you! Your submission has been received!
Oops! Something went wrong while submitting the form.

Still have questions?

We are here to help
Support Hotline

CashCard

How do i activate my CashCard?

Activate your CashCard In-App on the cards page. Click Activate Physical Card.

How to order a CashCard?

Order a CashCard In-App on the Card page by clicking 'Order a CashCard'

How do I create a Virtual Card?

Create a Virtual Card In-App by Clicking Activate a Virtual card on the Cards page.

My card will exprise soon. What to do?

Replace your CashCard by ordering or picking up at one of the physical outlets.

How do I block my card?

Block your card In-App by opening the Specific card on the card page and click block card.

CashMobile

How do I get a CashMobile?

Download CashMobile on your Google Play Store or Apple App Store just search CashMobile

How to activate your CashTap?

Activate your contactless CashTap for payment by clicking CashTap In-App on CashMobile.

Are there fees on CashAfrica services?

Yes. We charge a small fee on exclusive features.

How can i contact Support?

You can contact CashAfrica support In-App on the support page or simply send a mail to support@cashafrica.co

CashTap

What is CashTap

CashTap is a contactless payment that allows you tap your phone on Eligibe POS and pay in 3 seconds.

How do i collect payments from my customers with CashTap?

1% capped at NGN 2,000

Is CashTap Secure?

CashTap is a fully secure and encrypted form of payment.

Who is a CashMerchant?

A CashMerchant is a business that collects payment from its customers with contactless CashTap.