Delete Your Account

Your right to privacy

Account Deletion Request - CashMobile

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We see you are considering account deletion on CashMobile.

We respect your privacy and strive to make the process as transparent and straightforward as possible.

Please review the following information before proceeding:

‍Steps to Request Account Deletion:To initiate the account deletion process, please fill out the form below. We require certain information to verify your identity and ensure the security of your account. Once submitted, your request will be processed within 2 business days.

Account Deletion Form Below Click Here
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‍Data Handling:
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Upon successful deletion of your account, the following data will be permanently removed from our system:

Personal Information: This includes your name, email address, phone number, and any other identifiable information provided during account creation.
Profile Information: Any additional details added to your profile, such as profile pictures, bio, or preferences, will be removed.

Transaction History: While most transactional data will be deleted, please note that for financial fraud prevention purposes, certain transactional data may be retained in accordance with our legal obligations and legitimate business interests.

‍Data Retention Period:
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We adhere to strict data retention policies to safeguard your information. After account deletion, we retain certain data for a limited period as required by law or for legitimate business purposes:

Aggregated Data: Non-personal, anonymized data may be retained for analytical and reporting purposes.

Legal Obligations: We may retain certain information to comply with legal obligations, resolve disputes, and enforce our agreements.

Financial Fraud Prevention: Transactional data necessary for identifying and preventing financial fraud may be retained for an extended period as required by regulatory authorities and industry standards.

‍Contact Us:
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If you have any questions or concerns regarding the account deletion process or our data handling practices, please don't hesitate to contact us at support@cashcardng.com.

Thank you for your trust in CashMobile.
We appreciate your cooperation in ensuring the security and privacy of your information.
Sincerely,

CashMobile/ CashAfrica

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